How We Started Testing Different
Back in 2018, I was debugging a client's e-commerce platform at 2 AM. The automated tests said everything worked perfectly. But real users? They couldn't complete a single purchase on mobile devices.
That's when I realized something important: software testing isn't about running through checklists or following scripts. It's about thinking like your actual users — the frustrated ones trying to pay their bills, the tired ones shopping after work, the ones using older devices.
"Real testing means breaking things the way real people do — not the way test cases expect."